Let's Collaborate! Service Purchase and FAQ
Sustainability for all the places between the buildings.

Have you ever wished you just had someone really knowledgable about sustainable sites to ask a quick question? Here I am! Ready to respond in a timely fashion (within 24 hours unless I'm on vacation) and help you cut to the chase.

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Frequently Asked Questions

OK. Since this is a new service, no one's actually asked me questions about it, so I'm anticipating your questions. When there are real questions, I'll add those too!

How does this work?
Who defines when work begins and ends?

What's the response format?
How will I know how much time I have left on my card?
How do you track your time by the minute?
What are the different ways I can pay for this service?
How much is it?
Why is it more to pay with a credit card?

How does this work?
You can call me up with your burning questions on anything. I'll give you options on how I can help and you choose. If you just want to talk to me, that's fine. If you'd like additional resources that I already have, I'll only charge for the time it takes me to send it. If you'd like additional resources that I have to create, I'll let you know that and charge your for the time to create something new or customize something old.

Who defines when work begins and ends?
Nothing will be charged until I hear from you. You direct my work; you tell me when a matter is opened and closed. I pledge not to do any additional work not directly related to the issue.

What's the response format?
When you contact me to use this service byy phone or email, please tell me if you'd like me to take the time to email a response in writing or you'd just like to discuss something. For meetings that might go longer than a half an hour and are located within 15 miles of my home office, I'll come to your office to point, draw, and discuss and won't charge your for the travel time.

How will I know how much time I have left on my card?
It's pretty informal. I'll let you know in an email at the end of every month when I'm doing my invoicing for other customers.

How do you track your time by the minute?
I've created a handy dandy excel sheet that I'll open up as soon as I get an email or call from you. I'll track my time on each issue by entering the start and finish time. The excel sheet will automatically track the time and tell me how much time you have left.

What are the different ways I can pay for this service?

  • Credit Card: You can pay via Pay Pal with a credit card. You'll pay a little extra for this because I pass on Pay Pal's credit card processing fee to you.
  • Check: Snail mail or hand me me a check. My address is on my Contact page.

How much is it?

Credit Card via Pay Pal
One Hour $83
Two Hours $166
Three Hours $248
Check
One Hour $80
Two Hours $160
Three Hours $240

Why is it more to pay with a credit card?
Ahh, because I'm passing my Pay Pal credit card processing fees on to you, my dear customer. Thanks for your understanding in this matter! If it upsets you, please feel free to pay by check!

Thank you for your interest!

I look forward to our future collaborations! Until we talk, good luck with your efforts to make a more sustainable world!

Contact Me

Green Web Hosting! This site hosted by DreamHost. This web site was designed with a black background and white text because a rumor was spread by Blackle that it reduced greenhouse gas emissions, but that turned out to be a big fat lie debunked by actual experimentation AND... people had trouble reading my website, so I changed it to white. It's still hosted by Dreamhost, a carbon neutral company. Please consider the environment when printing this or mailing me things or traveling to see me for a meeting or... ohhhh, just do your best and change your practices when you learn something new.

Updated 2 Jun 2010